Betting Rules

By placing a bet, you confirm that you have read and understood the applicable rules and accept the conditions shown at the time of the bet. These rules are intended for players in Australia and should be read with any relevant account terms, privacy information, responsible gambling guidance and game-specific rules.

You must be legally entitled to gamble and must use the service only where online gambling is lawful for you. You are responsible for checking the laws that apply in your state or territory and for ensuring that your use of the service does not breach those laws. You must also provide accurate information when creating or using an account. An account may be restricted if information cannot be verified or if there are concerns about compliance, account security or lawful use.

Only one person may use an account, and the account holder remains responsible for activity carried out through that account. Do not allow another person to access your account, place bets for you or use your payment method without authorisation. Keep login details private and contact the relevant support channel promptly if you suspect that your account has been accessed by someone else.

Red Cherry Casino may apply reasonable checks before accepting or settling bets. This may include checking identity, age, location, account details, payment information or betting activity. A bet may be delayed, declined, restricted or reviewed where this is necessary to protect the account, comply with applicable requirements or maintain the integrity of the service.

Information shown before placing a bet

• The selection, game, event or market on which the bet is placed.
• The odds, price, stake or other relevant amount displayed at the time of confirmation.
• Any minimum or maximum stake, market condition or eligibility requirement that applies.
• Whether the product is pre-event, in-play, instant or otherwise subject to special rules.
• Any deadline, suspension notice or settlement information shown with the product.

Each product may have its own rules for how selections are defined and how outcomes are determined. Read the market description and any special conditions before betting. For casino-style games, the result is determined by the game process described on the relevant game screen. For event-based markets, settlement is generally based on the official result or other recognised outcome source specified for that market.

If an outcome is changed after initial publication, the applicable market rules will determine whether the original result, revised result or another defined outcome is used. A later appeal, investigation or administrative change does not automatically change a settled bet unless the relevant rules allow it.

Markets may be suspended or closed at any time. Suspension can occur when an event is in progress, when material information becomes available, when the result is uncertain or when a technical or integrity issue is being reviewed. Bets submitted during a suspension may not be accepted, even if the bet slip or screen has not refreshed immediately.

Common settlement principles

• A winning bet is settled according to the confirmed odds or return shown for that bet, subject to applicable rules.
• A losing bet does not produce a return unless a specific rule provides otherwise.
• A void or cancelled bet is treated according to the relevant market rule, which may include returning the stake or recalculating a combination bet.
• Where a market has more than one selection, each selection may be settled separately unless the product rules state a different approach.
• If an event or game cannot be completed, the applicable product rule will determine whether the bet is void, settled using a defined result or treated in another stated way.
• Settlement may be delayed while an outcome, account issue, technical matter or integrity concern is checked.

Obvious errors may be corrected. An obvious error can include an incorrectly displayed price, selection, handicap, result, return or other material detail that a reasonable player would recognise as incorrect. If an obvious error affects an accepted bet, the bet may be settled using the corrected information or may be voided where the applicable rules provide for that outcome.

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and do not wager more than you can afford to lose. Avoid chasing losses, betting when distressed or borrowing money to gamble. If betting stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop and seek support.

• Set personal spending and time limits where tools are available.
• Take regular breaks and avoid gambling while under the influence of alcohol or other substances.
• Never ask another person to gamble on your behalf or use another person's account.
• Use account restriction, timeout or self-exclusion options if you need help taking a break.
• Seek independent gambling support if you are concerned about your betting.

Fraud, collusion, manipulation, use of automated systems where prohibited, exploitation of technical faults and other dishonest conduct are not permitted. Attempts to interfere with games, markets, accounts or payment processes may lead to an account being restricted while the activity is reviewed. Any action taken will be handled in accordance with the applicable terms, rules and legal requirements.

These rules may be updated to reflect changes to products, technology, legal requirements or operating processes. The version and product rules available when you place a bet are important, so review them regularly and before participating in a new market or game. If a rule conflicts with a specific product rule, the specific rule will generally apply to that product.

If you have a question about a bet, market or settlement, review the information displayed with the product and your account history first. You can then use the available support options for further clarification. Please keep copies of relevant confirmations and provide complete information so that any query can be assessed efficiently.